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Position Summary:

The Psychiatric Nurse Practitioner is a critical member of the Clinic’s medical team. They provide medication management and psychoeducation to clients (and collateral), and liaise with therapists regarding treatment for shared clients to discuss cases and offer consultation to optimize treatment. Further, the PNP is a member of the Risk Review team.  The PNP utilizes their expertise to offer education to Clinic therapists on various medications as well as co-occurring disorders.

Duties and Responsibilities:

Provision of Direct Services:

• Conduct initial psychiatric evaluations for prospective medication management clients and provide medication management to clients on a part-time or full-time (30-35 hrs)/week
  • Sessions may include family and collateral sessions as needed.
  • Some sessions to be held during evening (some in person/some telehealth) and/or Sunday clinical hours.

Risk Review Team:

• Attend weekly one-hour team meetings to review higher risk cases and make recommendations.

Receiving Supervision/Training:

• Attend weekly one hour group supervision meetings on Thursdays
• Consult with the Medical Director regarding cases.

Liaise With/Educate Staff

• Maintain “open office hours” for one hour/week for staff to discuss cases and to provide consultation/training to staff on medications as well as co-occurring disorders.
• Reply to e-mails from clinicians and clients.

Crisis Response:

• Respond to client crises as they emerge.
• Serve as a member of the mobile crisis team – on call alternate Saturdays and Jewish holidays.

Administrative:

• One hour for paperwork and relevant administrative duties per every 6 clients, including maintaining documentation as per OMH regulations and SBH standards in a timely manner, writing notes, administering injections, taking vitals, conducting AIMS, responding to e-mails (RN will help with doing prior authorizations, responding to requests for letters, communicating with pharmacies, and coordinating with other providers; administrative assistive will help with scheduling, calling clients when necessary, and assisting with entering notes)

Success Criteria and Measurements:

• Provide direct client contact on evening and/or weekend (Sunday) clinical hours
• Meaningful contributory participation on Risk Review team.
• Information and trainings provided on clients, medications, and co-occurring disorders is helpful and productive for therapists.
• Documentation completed in a timely fashion
• Attend all relevant supervisions and trainings.

Competencies:

• Minimum 2 years Psychiatric/behavioral health experience required
• Self-starter
• An ability to work individually and as part of a team
• Ability to maintain confidentiality and professional boundaries
• Strong time management skills, with the ability to respond to time-critical issues
• Excellent organizational skills and ability to effectively maintain caseload
• Strong attention to detail
• Excellent record-keeping skills/ability to effectively document work
• Good computer skills, ease/comfort in using email and office equipment such as computer, copier, telephone, telehealth platforms etc.
• Good communication skills
• Strong leadership skills

Skills and Education Required:

• Psychiatric-Mental Health Nurse Practitioner (PMHNP) degree
• New York State Licensure

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Psychiatric NP

Position Summary:

Are you a tech-savvy and service-oriented individual looking to make a meaningful impact? Join us as a Digital Food Pantry Coordinator! In this role, you’ll coordinate our pantry inventory, assist clients and managing the backend of our digital ordering system, place and coordinate deliveries, and ensure smooth food operations across our network. You’ll be pivotal in registering new clients, fulfilling food orders, and coordinating a volunteer base as well as deliveries. If you’re passionate about supporting your community’s needs, are comfortable using digital applications and thrive in a dynamic environment, we want to hear from you!

Duties and Responsibilities:

• Maintain pantry inventory to ensure adequate stock for food distributions.
• Receive stock items, and update the digital system to reflect inventory changes.
• Enroll new clients and maintain accurate records for existing clients in the digital system.
• Help clients navigate the digital pantry system to place their orders and provide training to enable them to use the system independently.
• Provide support to existing clients with their ordering needs.
• Pack and prepare client food orders with precision and care.
• Coordinate with the volunteer division to schedule and manage volunteers and drivers.
• Ensure effective utilization of volunteers and provide necessary guidance.
• Maintain a clean and organized workspace to ensure an effective working environment.
• Handle difficult client encounters with professionalism and empathy, maintaining the dignity of all clients.
• Ensure data integrity in the digital system.
• Generate and deliver reports on pantry operations, including inventory levels, client interactions, and monthly numbers to stakeholders.
• Communicate with clients about program changes, including updates to available items, service adjustments, and any closures or disruptions.
• Monitor and ensure all deliveries and pickups are completed as scheduled.
• Collaborate with other staff members to delegate tasks and responsibilities effectively.
• Actively participate in the digital pantry network to share insights and improve program effectiveness.
• Represent SBH with external food vendors including site visits.
• Able to work independently and as part of a team.
• Other tasks as needed.

Skill and Education Required:

• Experience with digital systems and data management, preferred.
• Strong organizational skills and attention to detail.
• Exhibit strong technical and software skills, including proficiency in Microsoft Office Suite and other relevant digital tools.
• Ability to coordinate with multiple teams and manage volunteers effectively.
• Excellent problem-solving skills and the ability to handle challenging situations with professionalism.
• Ability to handle multiple tasks and priorities at once, ensuring accuracy and timeliness.
• A commitment to maintaining the dignity and respect of clients.
• Ability to lift 15-20 pounds required, 50 pound preferred.
• Familiarity with Kashrut Guidelines.
• Bachelor’s degree preferred.
• Previous experience in a similar role or in a nonprofit setting is a plus.
• Previous experience with Salesforce preferred.

Special Requirements:

• Familiarity with the Orthodox Jewish community and Kosher Basics.
• Ability to lift 15-20 pounds required, 50 pound preferred.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Digital Pantry Coordinator

Position Summary:

The Maintenance Worker will be responsible for overseeing the facilities and maintenance needs for all office buildings in Brooklyn. This role involves performing routine maintenance tasks and minor repairs across various systems, including plumbing, electrical, and general upkeep. While construction projects are not part of this role, a working knowledge of these systems and the ability to interpret building codes are essential. The Handyman will ensure that all office spaces are clean, well-maintained, and fully operational. The handyman will also assist with ensuring spaces are prepared for relevant agency event needs.

Duties and Responsibilities:

• Manage and coordinate facilities and maintenance needs for all office buildings.
• Conduct routine walkthroughs of buildings to identify and address potential issues before they escalate and inspect cleanliness and address any issues.
• Working knowledge of construction systems, building codes, etc.
• Ensure compliance with building codes and regulations.
• Perform basic repairs and maintenance on plumbing, electrical, and HVAC systems
• Coordinate with cleaning and janitorial services.
• Develop and implement maintenance schedules and procedures.
• Vet and coordinate contractors and all related vendors.
• Ensure workplace safety and security measures are in place.
• Conduct regular safety inspections and address any identified risks.
• Proactively anticipate and address potential maintenance and repair needs to prevent disruptions.
• Develop contingency plans for handling unexpected problems.
• Handle emergencies and urgent maintenance issues including after hours, as needed.
• Ability to travel to NJ, as needed.

Skill and Education Required:

• Minimum of 1-3 years of experience in facilities maintenance and building management preferred.
• Strong knowledge of construction, plumbing, electrical systems, general maintenance, tasks and building codes.
• Working knowledge of construction projects.
• Excellent organizational and multitasking skills.
• Ability to follow instructions.
• Proficiency in Microsoft Office and facility management software, preferred.
• Ability to work under pressure and respond to deadlines without sacrificing quality.
• Demonstrated interest in the mission, vision and values of the organization.
• Able to communicate effectively with diverse people and ability to be proactive.
• Able to work as part of a team and independently.
• Degree or Certificate in Facilities Management, Plumbing, Electrical, Engineering, or related field preferred.

Special Requirements: 

• Familiarity with the Orthodox Jewish community.
• Ability to lift 50 lbs.
• Ability to sit, stand and walk for extended periods of time, walk upstairs, climb ladders and lift tools and materials.
• Ability to drive and have valid driver’s license, preferred.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Maintenance Worker

Position Summary:
The case manager is responsible for creating and implementing holistic treatment plans for clients in the client services division. This role involves assessing clients’ needs, coordinating services, advocating for clients, and monitoring their progress. The case manager works closely with captains, clients, their families, community members and other professionals to ensure comprehensive care and support.

Duties and Responsibilities:

• Ability to conduct a thorough mental health assessment
• Evaluate a clients physical, mental, emotional, social and financial needs to identify areas requiring intervention
• Develop with the captain and client, individualized treatment plans that address the client’s holistic well-being.
• Collaborate with internal and external resources regarding case issues
• Advocate for clients needs and access to appropriate services
• Provide short term and supportive counseling, reassurance, and guidance to clients throughout their crisis journey
• Coordinate client care and referrals with all relevant SBH divisions including, pantry, clinic, entitlements, career etc.
• Attend weekly individual supervision and staff meetings
• Monitor and track clients progress and all case management services provided and adjust the treatment plans as needed
• Attend allocation meetings for assigned clients
• Maintain accurate and detailed records of client assessments, treatment plans, progress notes and coordination efforts

Skill and Education Required:

• Exceptional therapeutic skills to allow for a thorough mental health assessment, cognitive reframing and supportive counseling
• MSW or Master’s degree in mental health related field preferred
• Minimum of 3 years experience in social service case management and/or mental health work preferred
• Excellent organizational and written/oral communications skills
• Proficiency in Microsoft Office, Microsoft Excel and Google apps
• Ability to learn and utilize existing data tracking systems

Special Requirements:

• Familiarity with the Orthodox Jewish population
• Ability to travel to client’s homes
• Salaried Position – commensurate with experience.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Case Manager

Position Summary:
The case manager is responsible for creating and implementing holistic treatment plans for clients in the client services division. This role involves assessing clients’ needs, coordinating services, advocating for clients, and monitoring their progress. The case manager works closely with captains, clients, their families, community members and other professionals to ensure comprehensive care and support.

Duties and Responsibilities:

• Ability to conduct a thorough mental health assessment
• Evaluate a clients physical, mental, emotional, social and financial needs to identify areas requiring intervention
• Develop with the captain and client, individualized treatment plans that address the client’s holistic well-being.
• Collaborate with internal and external resources regarding case issues
• Advocate for clients needs and access to appropriate services
• Provide short term and supportive counseling, reassurance, and guidance to clients throughout their crisis journey
• Coordinate client care and referrals with all relevant SBH divisions including, pantry, clinic, entitlements, career etc.
• Attend weekly individual supervision and staff meetings
• Monitor and track clients progress and all case management services provided and adjust the treatment plans as needed
• Attend allocation meetings for assigned clients
• Maintain accurate and detailed records of client assessments, treatment plans, progress notes and coordination efforts

Skill and Education Required:

• Exceptional therapeutic skills to allow for a thorough mental health assessment, cognitive reframing and supportive counseling
• MSW or Master’s degree in mental health related field preferred
• Minimum of 3 years experience in social service case management and/or mental health work preferred
• Excellent organizational and written/oral communications skills
• Proficiency in Microsoft Office, Microsoft Excel and Google apps
• Ability to learn and utilize existing data tracking systems

Special Requirements:

• Familiarity with the Orthodox Jewish population
• Ability to travel to client’s homes
• Salaried Position – commensurate with experience.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Case Manager

Join the SBH Counseling Center, a licensed mental health clinic and a program of SBH Community Services Network, Inc., in a dynamic role as an Administrative Assistant. This unique opportunity involves providing invaluable support to the Counseling Center’s two Psychiatric Nurse Practitioners (PNPs) in a fast-paced environment. We are seeking a resourceful, highly-motivated self-starter to contribute to the efficient and effective functioning of the Counseling Center’s medication management services. This role provides exceptional exposure to the behavioral health/mental health field, making it an ideal opportunity for those seeking to gain valuable experience. The position entails 20 hours per week, offering a unique chance to develop key skills while making a meaningful impact. Join us in fostering a supportive and transformative environment at SBH Counseling Center.

Key Responsibilities

• Schedule and confirm appointments, managing calendars efficiently.
• Respond to emails and phone calls promptly to support PNPs.
• Monitor requests for medication renewals.
• Correspond with clients and pharmacies on behalf of PNPs.
• Generate and analyze reports, ensuring accurate documentation.
• Facilitate processing of patient requests for letters to agencies and schools.
• Maintain a client spreadsheet for PNPs, ensuring appointment adherence and medication compliance.
• Monitor controlled substance reports for regulatory compliance.
• Ensure timely documentation as per State Office of Mental Health regulations and SBH standards.
• Help shape workflow to make it as effective and efficient as possible, in support of the PNPs.
• Support the front desk, stepping in as needed.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Admin Assistant

Duties and Responsibilities

SBH is hiring a Digital Media Coordinator to work in office 20 hours per week. This part-time position involves recording and editing videos for social media platforms, with a focus on creating engaging content for Instagram. The Digital Media Coordinator will be responsible for capturing and editing footage of various events, including lectures and panels. The ideal candidate should possess a strong creative flair, technical proficiency in video editing, and the ability to work collaboratively with the marketing and events teams. This is a part time position with opportunity for growth.

Special Requirements

• Candidate should be creative, detail-oriented and have a passion for sharing through social media
• Be familiar and comfortable with recording talks and minor editing
• Be comfortable with using social media editing tools to create dynamic content
• Great written and verbal skills
• Organized and flexible working in a fast-paced environment
• 1+ years experience in social media management or relevant experience

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Digital Media Coordinator

Duties and Responsibilities

• Work closely with older adults and their caregivers providing guidance and support
• Provide intakes to individuals reaching out with compassion and understanding
• Provide referrals and link to services within SBH and in the larger community
• Research/update local resource lists that could provide helpful to clients
• Ability to track all services and enter case notes in a timely manner (within 3 days)
• Will assist in day-to-day operations of the older adult center, as needed

Special Requirements

• Bachelor’s degree required
• Master’s degree in mental health preferred
• Proficiency is Microsoft Office, Excel and Google Sheets

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Senior Division Case Manager

Duties and Responsibilities

(SBH Career Division) This person will interview job seekers of all levels and review the client’s experience, training, and personality to make career-related decisions and inform them of their realistic career options. The Specialist will gather all pertinent professional data for the purpose of facilitating their job search. The Intake Specialists’ responsibility is to ready the client for their Job Search by identifying the resources & necessary steps to ensure a successful result.

Special Requirements

• Proficient in MS Office, Excel reports, and Database Management a must
• Must be detail oriented with excellent follow-up skills
• Team player
• Must be able to build rapport with clients
• Excellent verbal and written communication skills
• Familiarity with the orthodox community a plus

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Intake Specialist

Duties and Responsibilities

(SBH MHR)

• Develop, implement and oversee mental health events/programs within community schools
• Responsible for coordinating and/or providing innovative community wide mental health programs including lectures and workshops
• Coordinating and/or facilitating mental health support groups
• Use clinical and case management skills to provide guidance and short-term counseling to clients in need of support
• Ability to track all services and report on documented metrics
• Coordinate and collaborate with all SBH divisions on programming
• Engage professionals and lay leaders in creating awareness and breaking the stigma of seeking mental health support

Special Requirements

• Master’s degree in mental health related field
• Excellent organizational and written/oral communications skills
• Proficiency in Microsoft Office, Microsoft Excel and Google apps

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Social Worker

Data and Tech Specialist

SBH is currently seeking a data and tech specialist to spearhead and monitor a new initiative at SBH to consolidate the capturing of data in one common system.

Duties and Responsibilities:

• Assess the data needs and current data through collaboration with relevant staff.
• Design and institute data-capture methods that solve the data. challenges and optimize the experience for SBH divisions with a focus on Senior Division.
• Provide training to users new and existing in a manner that empowers even the less tech savvy to track data with ease.
• Provide technical assistance to users of all data systems as well as IT support.
• Extract and analyze data on clients, programs, and services for billing reconciliation/optimization, reporting, improved system usage, and strategic planning purposes.
• Empower program staff to run their own useful reports, building a sense of ownership and buy-in.
• Take the lead on other projects designed to meet the data, technology, and strategic planning needs of SBH.
• Track and manage grants data and correspondence.
• Assist in data migration as needed.
• Create tracking methods with a focus on Senior Division, as needed.
• Direct data entry and maintenance on STARS data system.
• Other tasks as needed.

Competencies:

• Excel, Access, and Database Systems
• Project Management
• Customer Service
• STARS data system

Skills and Education Required:

• Expert in Excel, Access, and Database Systems
• Excellent Analytical and Critical Thinking Skills
• Excellent Communication Skills
• Creative Problem Solving
• A Seasoned Non-Profit Professional
• Attention to Detail
• An Ability to Handle Sensitive Information Ethically and with Integrity
• Minimum of a Bachelor’s Degree Required

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Data and Tech Specialist

Counseling Center Therapist

(Counseling Center) Our counseling center is looking for a full or part time psychotherapist for individual collateral and family sessions.

• Must have a license or limited permit in the state of NY (MSW, LMSW, LCSW, LMHC, MHC, LMFT, MFT, LCAT)
• Organizational, communication, documentation, assessment and writing skills needed for electronic record keeping
• Must adhere strictly to issues of confidentiality
• Maintain an active caseload of clients to provide weekly individual, family and collateral sessions
• Some experience in evidence based model is a plus (excellent training and supervision provided)
• Two evenings or one Sunday and one evening is required

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: MHC Social Work Therapist

Counseling Center Supervisor/Therapist

(Counseling Center) Our counseling center is looking for a part service social work supervisor to work within the mental health clinic.

• Two years of supervisory experience is preferred.
•  A current LCSW license as an LCSW in the State of New York
• Strong clinical group, family and individual intervention skills required.
• Good organizational, team work and communicate skills needed.
• Ability to communicate internally and externally to diverse audiences, with knowledge, diplomacy, tact, patience, flexibility, and courtesy.
• Must adhere strictly to issues of confidentiality.
• Shows proficiency in use of electronic health record and keeps a thorough log of all contacts
• Provide individual supervision to social work staff, supervise crisis management and provide clinical and administrative coverage of clinic,
• Ensure compliance with Office of Mental Health (OMH) standards.
• Other clinical and administrative duties, as assigned

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Social Work Supervisor