Work With Us : SBH

Current Openings

(Client Division) Position Summary:

The Entitlements Specialist is responsible to identify the needs of their clients and connect them to appropriate resources, benefits and services.

Duties and Responsibilities:

Conduct thorough assessments of clients’ needs, including gathering information about their household, living situation, medical needs, current and past financial information and current and past benefits.
Assist clients in making well informed decisions, gathering documentation, completing forms, contacting gov’ agencies as needed
Provide referrals to state and other local agencies for entitlements as needed
Comprehensive knowledge in assisting clients with securing and/or recertification of the following benefits: Medicare, SNAP, Social security, SCRIE/DRIE, Unemployment Benefits, Medicaid /Homecare/MLTC enrollment, HEAP.
Monitor changes in government benefits to enhance the well-being of clients
Assist in community outreach and create educational workshops to enhance community education regarding the various government benefits
Attend individual supervision and staff meetings
Maintain organized and up to date records of all services offered by the entitlement’s division

Skill and Education Required:

Minimum of 5 years of experience in providing direct entitlement services in screening for and determination of individual’s eligibility for full range government benefits
Displays strong interpersonal skills and enjoy working as part of a team and collaborate with other divisions within the organization to help clients across divisions obtain and maintain their benefits/entitlements
Excellent organizational and written/oral communications skills
Proficiency in Microsoft Office, Microsoft Excel and Google apps
Ability to learn and utilize existing data tracking systems

Special Requirements:

Familiarity with the Orthodox Jewish population
Salaried Position – commensurate with experience

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Entitlements Specialist

(Mental Health Counseling Center) Position Summary:

The Receptionist serves visitors by greeting, welcoming, and directing them appropriately; supports basic administrative functions; and provides support to the Mental Health Clinic with scheduling, appointments, payment collections, running reports and collaborating with therapists.

Duties and Responsibilities:

Welcomes visitors to the office, assures their comfort and directs them to the proper staff or service. Answers telephones; screens calls, forwards calls and/or records and forwards messages accurately; may transcribe messages from telephone answering machine.

Maintains security by monitoring security cameras and following procedures.
Maintains a safe and clean reception area.
Assists with related clerical duties such as photocopying, collating, and filing.
Prepares correspondence, memos, letters, and other documents, as requested.
Uses computer, fax, or courier service to transmit information or documents when requested.
Runs reports and collaborates by email with therapists.
Receives, sorts and distributes mail within the office; accepts and routes packages that are received; prepares outgoing mail for delivery.
Sign clinic clients in on the electronic health record and ensure that clients complete the sign in sheet.
Verify and collect copay/self-pay from clinic clients based on records from the electronic health record.
Update the AWARDS system for clinic clients that are a no show or cancellation.
Schedule clinic appointments as necessary.
Maintains client confidentiality in conformance with agency confidentiality policy and State laws and regulations.
Maintain appropriate boundaries in the office environment.
Run reports, report to Rhonda Chabbott, and collaborate with therapists.
Administrative tasks.
Assist in special projects as requested.

Skill and Education Required:

Verbal and written communication skill
Professional personal presentation
Customer service orientation
Attention to detail
Initiative
Reliability
Stress tolerance
Must possess the ability to interact with the public in a professional manner.
Must have the ability to read, write and speak English effectively.
High School Diploma required, or GED.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: MHC Receptionist

Position Summary:

We are seeking a Director of Marketing to lead our marketing efforts and oversee a small team. The ideal candidate will be a multi-tasker with excellent organizational, writing, and editing skills who thrives under tight deadlines and manages well under pressure. This role is pivotal in ensuring that marketing strategies align with organizational goals and that all materials meet high-quality standards.

Duties and Responsibilities:

General Organization messaging and brand awareness: ensure all messaging created follows brand guidelines
Marketing Request Intake: Manage and execute or delegate marketing requests across 14 divisions and the development team, including creating flyers, event signage, collateral materials, and fundraising assets.
Content Creation: Assist the Development team with ideation and creation of assets for fundraising efforts, such as drive cards, capital campaign brochures, and donor journals.
Videos: Perform minor video editing tasks using Canva or similar tools, and overseeing video projects with outside vendors.
Email Campaigns: Use Mailchimp or other tools to deploy weekly SBH email blasts and manage email campaigns for various divisions.
Publications: Oversee the production, editing and printing of 2–3 SBH Source Magazines and one comprehensive Annual Report per year
Budget Management: Track and manage the marketing budget, ensuring cost efficiency and alignment with financial goals.
Writing and Editing: Develop, edit, and refine copy for various marketing materials, ensuring a consistent and professional voice across all platforms
Team Leadership: Oversee the marketing team, including a full-time Graphic Designer and Marketing Manager. Delegate daily tasks and requests to ensure smooth workflow and timely delivery.
Advertising: create and place magazine ads in community publications specific to organization’s goals
Social Media: manage main social media accounts as well as oversee division accounts. This may include content ideation, creation or sharing
Larger Marketing Projects: this may include rebranding, specific awareness campaigns

Skill and Education Required:

Proven experience in a marketing role.
Exceptional writing, editing, and communication skills.
Proficiency in Canva or similar design and video editing tools.
Proficiency in Mailchimp or similar email campaign software.
Strong project management skills with the ability to multitask and meet tight deadlines.
A collaborative and creative mindset with attention to detail.
Bachelor’s degree in Marketing, Communications, or a related field is preferred.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Director of Marketing

Position Summary:
The Counseling Center Director of Operations is responsible for all of our Article 31 Counseling Center’s operations. As the Counseling Center Director, you will lead a high-performance team that is mission-focused, collaborative and constantly striving to improve its services, as well as serve as an advocate for the operational needs, requests, and the goals of the Counseling Center.

Duties and Responsibilities:

Oversee the day-to-day operation to ensure that the expectations of stakeholders (clients, community, funders, and staff) are met.
Manage the cohesion of services to ensure proper admission, scheduling and access of services.
Coordinate compliance in all areas of policy, record keeping and procedure.
Monitor program adherence to agency, funding source and regulatory requirements.
Enforce all regulatory standards as they relate to the NYS Office of Mental Health.
Develop and manage the Counseling Center’s annual operational budget, ensuring contractual compliance, and giving special attention to access to services/verification of eligibility and billing performance.
Oversee Counseling Center billing in conjunction with CFO & Assistant Director
Implement outcome measuring for the benefit of clients, as well as clinical staff to ensure optimal management of Counseling Center.
Address staffing issues including hiring, staff development and staffing concerns.
Provide ongoing evaluations of service delivery.
Monitor census through the implementations of effective linkages and organizational relationships; familiarity with PAR submission to OMH for increase of census.

Skill and Education Required:

Masters’ Degree
Demonstrated past history of executive managerial ability.
Knowledge of NYS OMH regulations for Article 31 Clinics.
Excellent organizational and written/oral communications skills.
A creative problem-solving approach to program management while ensuring that the necessary planning is undertaken for smooth programmatic operations and expansion.
Ability to liaison with all levels of internal/external mental health professionals and active lay leadership.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Counseling Center Director

Position Summary:
The case manager is responsible for creating and implementing holistic treatment plans for clients in the client services division. This role involves assessing clients’ needs, coordinating services, advocating for clients, and monitoring their progress. The case manager works closely with captains, clients, their families, community members and other professionals to ensure comprehensive care and support.

Duties and Responsibilities:

Ability to conduct a thorough mental health assessment
Evaluate a clients physical, mental, emotional, social and financial needs to identify areas requiring intervention
Develop with the captain and client, individualized treatment plans that address the client’s holistic well-being.
Collaborate with internal and external resources regarding case issues
Advocate for clients needs and access to appropriate services
Provide short term and supportive counseling, reassurance, and guidance to clients throughout their crisis journey
Coordinate client care and referrals with all relevant SBH divisions including, pantry, clinic, entitlements, career etc.
Attend weekly individual supervision and staff meetings
Monitor and track clients progress and all case management services provided and adjust the treatment plans as needed
Attend allocation meetings for assigned clients
Maintain accurate and detailed records of client assessments, treatment plans, progress notes and coordination efforts

Skill and Education Required:

Exceptional therapeutic skills to allow for a thorough mental health assessment, cognitive reframing and supportive counseling
MSW or Master’s degree in mental health related field preferred
Minimum of 3 years experience in social service case management and/or mental health work preferred
Excellent organizational and written/oral communications skills
Proficiency in Microsoft Office, Microsoft Excel and Google apps
Ability to learn and utilize existing data tracking systems

Special Requirements:

Familiarity with the Orthodox Jewish population
Ability to travel to client’s homes
Salaried Position – commensurate with experience.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Case Manager

Duties and Responsibilities:

Ability to conduct a thorough mental health assessment
Evaluate a clients physical, mental, emotional, social and financial needs to identify areas requiring intervention
Develop with the captain and client, individualized treatment plans that address the client’s holistic well-being.
Collaborate with internal and external resources regarding case issues
Advocate for clients needs and access to appropriate services
Provide short term and supportive counseling, reassurance, and guidance to clients throughout their crisis journey
Coordinate client care and referrals with all relevant SBH divisions including, pantry, clinic, entitlements, career etc.
Attend weekly individual supervision and staff meetings
Monitor and track clients progress and all case management services provided and adjust the treatment plans as needed
Attend allocation meetings for assigned clients
Maintain accurate and detailed records of client assessments, treatment plans, progress notes and coordination efforts

Skill and Education Required:

Exceptional therapeutic skills to allow for a thorough mental health assessment, cognitive reframing and supportive counseling
MSW or Master’s degree in mental health related field preferred
Minimum of 3 years experience in social service case management and/or mental health work preferred
Excellent organizational and written/oral communications skills
Proficiency in Microsoft Office, Microsoft Excel and Google apps
Ability to learn and utilize existing data tracking systems

Special Requirements:

Familiarity with the Orthodox Jewish population
Ability to travel to client’s homes
Salaried Position – commensurate with experience.

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Case Manager

Duties and Responsibilities

SBH is hiring a Digital Media Coordinator to work in office 20 hours per week. This part-time position involves recording and editing videos for social media platforms, with a focus on creating engaging content for Instagram. The Digital Media Coordinator will be responsible for capturing and editing footage of various events, including lectures and panels. The ideal candidate should possess a strong creative flair, technical proficiency in video editing, and the ability to work collaboratively with the marketing and events teams. This is a part time position with opportunity for growth.

Special Requirements

Candidate should be creative, detail-oriented and have a passion for sharing through social media
Be familiar and comfortable with recording talks and minor editing
Be comfortable with using social media editing tools to create dynamic content
Great written and verbal skills
Organized and flexible working in a fast-paced environment
1+ years experience in social media management or relevant experience

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Digital Media Coordinator

Duties and Responsibilities

Work closely with older adults and their caregivers providing guidance and support
Provide intakes to individuals reaching out with compassion and understanding
Provide referrals and link to services within SBH and in the larger community
Research/update local resource lists that could provide helpful to clients
Ability to track all services and enter case notes in a timely manner (within 3 days)
Will assist in day-to-day operations of the older adult center, as needed

Special Requirements

Bachelor’s degree required
Master’s degree in mental health preferred
Proficiency is Microsoft Office, Excel and Google Sheets

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Senior Division Case Manager

Duties and Responsibilities

(SBH Career Division) This person will interview job seekers of all levels and review the client’s experience, training, and personality to make career-related decisions and inform them of their realistic career options. The Specialist will gather all pertinent professional data for the purpose of facilitating their job search. The Intake Specialists’ responsibility is to ready the client for their Job Search by identifying the resources & necessary steps to ensure a successful result.

Special Requirements

Proficient in MS Office, Excel reports, and Database Management a must
Must be detail oriented with excellent follow-up skills
Team player
Must be able to build rapport with clients
Excellent verbal and written communication skills
Familiarity with the orthodox community a plus

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Intake Specialist

Duties and Responsibilities

(SBH MHR)

Develop, implement and oversee mental health events/programs within community schools
Responsible for coordinating and/or providing innovative community wide mental health programs including lectures and workshops
Coordinating and/or facilitating mental health support groups
Use clinical and case management skills to provide guidance and short-term counseling to clients in need of support
Ability to track all services and report on documented metrics
Coordinate and collaborate with all SBH divisions on programming
Engage professionals and lay leaders in creating awareness and breaking the stigma of seeking mental health support

Special Requirements

Master’s degree in mental health related field
Excellent organizational and written/oral communications skills
Proficiency in Microsoft Office, Microsoft Excel and Google apps

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Social Worker

Counseling Center Therapist

(Counseling Center) Our counseling center is looking for a full or part time psychotherapist for individual collateral and family sessions.

Must have a license or limited permit in the state of NY (MSW, LMSW, LCSW, LMHC, MHC, LMFT, MFT, LCAT)
Organizational, communication, documentation, assessment and writing skills needed for electronic record keeping
Must adhere strictly to issues of confidentiality
Maintain an active caseload of clients to provide weekly individual, family and collateral sessions
Some experience in evidence based model is a plus (excellent training and supervision provided)
Two evenings or one Sunday and one evening is required

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: MHC Social Work Therapist

Counseling Center Supervisor/Therapist

(Counseling Center) Our counseling center is looking for a part service social work supervisor to work within the mental health clinic.

Two years of supervisory experience is preferred.
A current LCSW license as an LCSW in the State of New York
Strong clinical group, family and individual intervention skills required.
Good organizational, team work and communicate skills needed.
Ability to communicate internally and externally to diverse audiences, with knowledge, diplomacy, tact, patience, flexibility, and courtesy.
Must adhere strictly to issues of confidentiality.
Shows proficiency in use of electronic health record and keeps a thorough log of all contacts
Provide individual supervision to social work staff, supervise crisis management and provide clinical and administrative coverage of clinic,
Ensure compliance with Office of Mental Health (OMH) standards.
Other clinical and administrative duties, as assigned

To apply, please submit a resume and cover letter to hr@sbhonline.org with subject: Social Work Supervisor